Effective Date: January 15, 2024
Last Updated: January 15, 2024
Version: 2.1
1. INTRODUCTION
This Cookie Policy explains how WorkDuty (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website (workduty.online) and use our web application. This policy should be read alongside our Privacy Policy and Terms of Service.
1.1 What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website. They help us recognize your device and remember information about your visit, such as your preferred language and other settings.
1.2 Consent Requirement
By using our website and services, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time through our Cookie Preference Center or your browser settings.
2. TYPES OF COOKIES WE USE
2.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the website to function and cannot be switched off in our systems.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
workduty_session | WorkDuty | Maintains user session state | Session |
xsrf_token | WorkDuty | Cross-site request forgery protection | Session |
auth_token | WorkDuty | Authentication and authorization | 30 days |
cookie_consent | WorkDuty | Remembers cookie preferences | 1 year |
locale | WorkDuty | Stores user’s language preference | 1 year |
2.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years |
_gid | Google Analytics | Distinguishes unique users | 24 hours |
_gat | Google Analytics | Throttles request rate | 1 minute |
_ga_<container-id> | Google Analytics | Persists session state | 2 years |
amplitude_id | Amplitude | User behavior analytics | 10 years |
mp_<id>_mixpanel | Mixpanel | Product analytics | 1 year |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
user_preferences | WorkDuty | UI/UX preferences (theme, layout) | 90 days |
recent_projects | WorkDuty | Quick access to recent projects | 30 days |
notification_settings | WorkDuty | Notification preferences | 90 days |
workspace_context | WorkDuty | Last active workspace | Session |
2.4 Targeting & Advertising Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | Facebook/Meta | Facebook advertising | 3 months |
_gcl_au | Google Ads | Conversion tracking | 3 months |
li_fat_id | LinkedIn advertising | 30 days | |
bcookie | Browser identification cookie | 2 years | |
UserMatchHistory | LinkedIn ad matching | 30 days |
2.5 Third-Party Integration Cookies
Cookies set by integrated services when you use specific features.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
intercom-session-<id> | Intercom | Live chat functionality | 7 days |
__stripe_mid | Stripe | Payment processing | 1 year |
__stripe_sid | Stripe | Payment processing | 30 minutes |
mp_<id>_mixpanel | Mixpanel | Analytics integration | 1 year |
3. HOW WE USE COOKIES
3.1 Authentication & Security
- Verify user identity and prevent fraudulent use
- Protect against cross-site request forgery attacks
- Secure user sessions and prevent unauthorized access
3.2 Preferences & Personalization
- Remember language and regional settings
- Save UI preferences (dark mode, layout choices)
- Maintain notification settings
- Preserve workspace context between sessions
3.3 Analytics & Performance
- Analyze website traffic and usage patterns
- Measure effectiveness of marketing campaigns
- Identify technical issues and improve performance
- Understand user behavior to enhance features
3.4 Marketing & Advertising
- Deliver relevant advertisements
- Measure ad campaign performance
- Retarget visitors with relevant content
- Analyze conversion rates
3.5 Third-Party Integrations
- Enable functionality of integrated services
- Facilitate secure payment processing
- Support customer communication tools
- Enable social media features
4. COOKIE DURATION
4.1 Session Cookies
Temporary cookies that expire when you close your browser.
4.2 Persistent Cookies
Remain on your device for set periods:
- Short-term: 24 hours to 30 days
- Medium-term: 30 to 90 days
- Long-term: 90 days to 2 years
4.3 First-Party vs Third-Party Cookies
- First-party: Set by WorkDuty directly
- Third-party: Set by external services we use
5. MANAGING COOKIE PREFERENCES
5.1 Cookie Preference Center
Access our interactive preference center:
- Website: Click “Cookie Settings” in footer
- Web App: Settings → Privacy → Cookie Preferences
Options Available:
- ✅ Essential Cookies (Required, cannot be disabled)
- ⚙️ Performance & Analytics Cookies (Optional)
- ⚙️ Functional Cookies (Optional)
- ⚙️ Targeting & Advertising Cookies (Optional)
5.2 Browser Controls
Most browsers allow you to control cookies:
Google Chrome:
- Settings → Privacy and security → Cookies and other site data
- Choose blocking level: Allow all cookies / Block third-party cookies / Block all cookies
Mozilla Firefox:
- Options → Privacy & Security → Enhanced Tracking Protection
- Custom settings for cookies
Safari:
- Preferences → Privacy → Cookies and website data
- Manage website data
Microsoft Edge:
- Settings → Cookies and site permissions → Cookies and site data
- Manage and delete cookies
5.3 Mobile Device Controls
iOS:
Settings → Safari → Privacy & Security → Block All Cookies
Android:
Chrome app → Settings → Site settings → Cookies
5.4 Opt-Out Tools
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- Google Analytics: tools.google.com/dlpage/gaoptout
6. SPECIFIC THIRD-PARTY COOKIES
6.1 Google Services
- Google Analytics: Website analytics
- Google Ads: Advertising and conversion tracking
- Google Tag Manager: Tag management
Google’s Privacy Policy: policies.google.com/privacy
6.2 Facebook/Meta
- Facebook Pixel: Advertising and analytics
- Facebook Connect: Social features
Facebook’s Data Policy: facebook.com/privacy/policy
6.3 LinkedIn
- LinkedIn Insight Tag: Advertising and analytics
- LinkedIn Share Button: Social sharing
LinkedIn’s Privacy Policy: linkedin.com/legal/privacy-policy
6.4 Intercom
- Customer communication platform
- Live chat functionality
Intercom’s Privacy Policy: intercom.com/legal/privacy
7. REGIONAL COMPLIANCE
7.1 European Union (GDPR)
- Lawful Basis: Consent required for non-essential cookies
- Prior Consent: Obtained before setting cookies
- Granular Control: Separate consent for different cookie categories
- Easy Withdrawal: Simple consent withdrawal mechanism
7.2 South Africa (POPIA)
- Lawful Processing: Consent for processing personal information via cookies
- Transparency: Clear information about cookie usage
- Purpose Specification: Cookies used only for specified purposes
- Data Minimization: Minimal data collection via cookies
7.3 California (CCPA/CPRA)
- Right to Opt-Out: Of sale/sharing of personal information
- “Do Not Sell or Share My Personal Information” link available
- Global Privacy Control: Browser signal support
- Limited Data Use: For targeted advertising
7.4 Other Regions
- Canada (PIPEDA): Meaningful consent required
- Brazil (LGPD): Prior, informed consent
- Australia (Privacy Act): Transparency and choice
- Singapore (PDPA): Consent obligation
8. COOKIE-RELATED TECHNOLOGIES
8.1 Local Storage
HTML5 local storage used for:
- Application state persistence
- Large preference datasets
- Offline functionality
8.2 Session Storage
Temporary storage cleared when browser closes.
8.3 Web Beacons/Tracking Pixels
Used for:
- Email open tracking
- Page visit monitoring
- Conversion tracking
8.4 Device Fingerprinting
We do not use device fingerprinting techniques.
9. DATA COLLECTED VIA COOKIES
9.1 Information Collected
- IP address (anonymized where possible)
- Device type and browser information
- Geographic location (country/region level)
- Pages visited and time spent
- Referring website
- Clickstream data
- User preferences and settings
9.2 Data Protection
- Anonymization: IP addresses truncated
- Encryption: Cookie data transmitted securely
- Limited Retention: Data retained only as needed
- Access Controls: Strict access limitations
10. IMPACT OF DISABLING COOKIES
10.1 Essential Cookies
If disabled, you will not be able to:
- Log in to your account
- Maintain a secure session
- Use core application features
- Complete transactions
10.2 Performance Cookies
If disabled, we cannot:
- Improve website performance
- Fix technical issues effectively
- Understand usage patterns
- Optimize user experience
10.3 Functional Cookies
If disabled:
- Preferences will not be saved
- Personalization will be limited
- You’ll need to reset settings each visit
- Some features may not work optimally
10.4 Marketing Cookies
If disabled:
- Ads may be less relevant
- Marketing effectiveness measurement limited
- Retargeting will not function
11. UPDATES TO THIS POLICY
11.1 Change Notification
We will notify you of material changes by:
- In-app notification for 30 days
- Email to registered users
- Update notice on website
- Revision date update
11.2 Change History
- v2.1 (Jan 2024): Added regional compliance sections, expanded third-party details
- v2.0 (Jul 2023): Complete GDPR/POPIA compliance updates
- v1.5 (Jan 2023): Added CCPA compliance information
- v1.0 (Jun 2022): Initial policy release
11.3 Review Schedule
This policy is reviewed:
- Quarterly: For technical updates
- Annually: For comprehensive review
- As needed: For regulatory changes
12. CONTACT INFORMATION
12.1 Privacy Questions
Email: privacy@workduty.com
Phone: +1 (888) 555-PRIV (7748)
Address: The Workspace, 10 Fricker Road, Illovo, Johannesburg, 2196, South Africa
12.2 Cookie-Specific Inquiries
Email: cookies@workduty.com
12.3 Data Protection Officer
Email: dpo@workduty.com
12.4 Supervisory Authorities
- South Africa: Information Regulator
- EU: Data Protection Commission, Ireland
- UK: Information Commissioner’s Office
13. ADDITIONAL RESOURCES
13.1 Related Documents
13.2 External Resources
- About Cookies: aboutcookies.org
- Your Online Choices: youronlinechoices.com
- Cookie Law: cookielaw.org
ACKNOWLEDGEMENT
By continuing to use our website and services, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as described herein, subject to your preferences and controls.
Last Updated: January 15, 2024
Next Review: April 15, 2024
Document Owner: Chief Privacy Officer
Applicable To: All WorkDuty users and website visitors globally
This Cookie Policy is designed to comply with global data protection regulations including POPIA (South Africa), GDPR (EU/UK), CCPA/CPRA (California), and other applicable laws.